Submitting a pre-authorization

Submitting a pre-authorization

 

Some plans require submitting a pre-authorization before you can use your Level Visa® Card. Check your benefit booklet to see if pre-authorizations are needed and for which purchases.

 

Submit a pre-authorization

  • From the Level App, select Activity > + > Pre-authorization
  • Follow the prompts to enter your transaction date, benefit type, and details
  • Review and submit

 

After your pre-authorization is approved, you’ll get a confirmation email. On the purchase date, use your card as planned. Purchases made outside of the purchase window will be declined and will require a new pre-authorization.

The Level Visa® Card is issued by The Bancorp Bank, N.A., pursuant to a license from Visa U.S.A Inc. Card usage restrictions apply.