What should my receipt look like?

You can use a receipt, invoice, or statement of services to verify your purchase, as long as your document includes the following information:

  • Date of purchase
  • Your name
  • Name of the merchant
  • A short description of the item or service
  • How much you paid

If you used your Level Card to pay using a “buy now, pay later” platform, like Affirm, you’ll need more information on your receipt. Learn more here.

Level doesn’t accept handwritten receipts for cash payments. We do accept proof of digital payment through services like Venmo and Zelle. If you make an eligible purchase through a money transfer app, be sure to enter an explanation of what you paid for, and save a screenshot of your payment. 

If your receipt shows that you made an ineligible purchase, you’ll be prompted to pay for that expense in the app. If you haven’t made your payment after 15 days, the ineligible expense will be reported to your employer. Your employer may choose to lock your Level Card, or deduct the expense from your payroll.