Create your account
If your employer has invited you to Level, use your unique link to download the app, then create an account with your work email. Don’t worry—you can always change your email later.
Find a dentist
Search for a dentist by name or specialty (like “pediatric dentist”), and we’ll show you the closest dentists to you. Tap any search result for more details—like contact information, locations, dental specialty, and network status.
In-network dentists will have a checkmark by their name. Staying in network will always mean savings, but you can visit any dentist you want to.
Visit a dentist
Share your Level info (including your member ID) when you arrive, and ask your dentist to file a claim for you. Your dentist can visit the help center or call us at (855) 400-5705 with any questions.
If you have to pay for your visit out of pocket, you can file your own claim to get reimbursed. Just tap Help then File claim in the app.
Once we get a claim for your visit, you’ll see it in your Activity. We’ll notify you when it’s done processing, so you can see the full details.
We’ll notify you when we receive your claim, when we process it, and when you’ve been reimbursed for any out-of-pocket costs. To update your notification settings, tap Help then Notifications.
Add your bank
Be sure to add your bank account in the Level app, so we can reimburse you for any out-of-pocket visits. Tap Settings then Bank account to get started.