Visit a provider

Finding a dentist

Search for a dental provider by name, office, or specialty (i.e "pediatric dentist). If you have location services turned on, you'll see results for providers closest to you. You can use filters to get more specific. Just tap the filter symbol and select your filters. Select any search result to see details including contact information, locations, specialties, and network status.

In-network providers have a checkmark next to their name. This means this provider offers lower rates to Level members, so your cost may be less than going out of network.

Verified providers have experience working with Level plans and products. This provider is experienced with how Level works, and we've confirmed their information is up to date. Note: just because a provider is verified does not mean that they are in-network.

Finding a vision provider

Your Level flexible vision plan is valid for all eye care providers in the US. Search for a vision provider by name, office, or specialty (like “optometrist” or “John Taz”).  If you have location services turned on, you’ll see results for vision providers closest to you.  You can use filters to get more specific.  Just tap the filter symbol and select your filters.  Select any search result to see details including contact information, locations, specialties, and network status. 

For additional coverage information on eye care products and specific plan details, review the Plan section of the Level app by tapping Account then clicking on Plans. You can view your benefits booklet by clicking the three dots and selecting Benefits Booklet. You can also reach out to Level Support at (855) 400-5705 or support@level.com for assistance.

Making an appointment

Before your next appointment, be sure to download the Level app by searching for “Level benefits” in your app store. Locate your provider’s profile in the app (you can search for your provider by name) and tap ‘Save’. Level’s support team will then reach out to your provider’s office to offer details on your policy and claim submission process to ensure your visit is hassle free.

If your dental provider’s office has not heard of Level, you are still eligible for treatment. At your visit, share your Level ID info. This is a 10-character mix of numbers and letters, beginning with "LVL." This number helps your provider file a claim and get your plan details. You can find it under the Card section of the Level app. Your provider can reach out to Level support at (855) 400-5705 to learn more about your policy and our claim substantiation process.

If your vision provider’s office has not heard of Level, you are still eligible for treatment. You can tell your provider that you’re paying out of pocket, then pay with your Level Card (eligible charges will be covered by your benefits balance) or pay out of pocket and file a claim. Your provider can reach out to Level support at (855) 400-5705 to learn more about your policy and our claim substantiation process.