Physical and virtual cards

For plans with card support, all family members who are 18 and older will be issued their own Level Card upon enrollment in the plan. You can use your virtual card right away, and physical cards typically arrive within 2-3 weeks.

Your virtual Level Card is available for use immediately. In the Card section, select Show card details, then enter your card information into any point-of-sale system. 

Once you receive the physical card, you’ll need to activate it by following the prompts in the Card section of the app. Note: your physical card number will not be the same as the virtual card number, though both are available to use towards eligible goods and services according to your plan’s coverage. If your physical card is lost or damaged, you can continue to use your virtual card.