Make payments

If you've used your Level Card for an ineligible expense, you’ll be prompted to make a payment in the app. Transactions that have payment due can be easily reviewed from the Activity section. If you don’t make your payments, your card may be locked, and the ineligible expense will be reported to your employer.

You can add a bank account to make secure payments. After you make a payment, the transaction will show as complete. Note that payments made on the same day will appear as one line item in your bank account.

If you'd prefer not to link your bank account, you can pay your balance by physical check. 

Make the check payable to Level Benefits, Inc, and add the transaction ID to the memo line. To find the transaction ID, visit the Activity section and select the transaction. If your payment applies to more than one transaction, you can list multiple IDs, separated by a comma. (If there’s not enough space, send an in-app message to let us know you’re mailing a check, and to which transactions it applies.)

Mail the check to Level Benefits, Inc. at PO Box 1461, New York, NY 10013. Once we receive your check, we will update your transaction as paid, and you'll receive a confirmation email.