Invoices

Summary

We’ll email your invoice to your billing contact based on the agreed billing cycle. You can find your billing contact information in the Employer Dashboard. Visit the Account section, then select Billing. To update your billing contact information, send an email to invoices@level.com.

Invoices can include your budgeted or actual transactions, administrative fees, stop-loss premium, minimum balance maintenance, and any adjustments.

Detail reporting

Level provides a detailed invoice report as a supplement to each invoice, including plan funding and fees at the employee level. You can download it from the Invoices section. Additional information, including employee ID and department, are available in reports when provided in enrollment files. 

Prior period adjustments

Prior period adjustments are included in the invoice. For plan funding and administrative fees, partial-month member enrollment is counted as a full month.