While your transaction is processing, it may not match to the correct benefit right away. To make sure your transaction draws from the right balance, follow these steps:
- Visit the Activity section of the Level App.
- Select your transaction.
- In the Funds section of your transaction, find the auto-assigned benefit. If it doesn’t look right, select Edit.
- Select the benefit you’d like to use. You can choose between all benefits that were active with a balance greater than zero at the time of the transaction.
If your transaction can’t be covered by the benefit you selected, you’ll get a notification. Level will choose the appropriate balance to fund your transaction based on your plan’s coverage rules.