All Level plans are PPO plans. Most of our plans provide full (100%) coverage for medically necessary dental services, up to the plan’s annual maximum. These plans have no traditional frequency limitations, as long as the treatment is medically necessary and within professionally recognized standards of dental care. For these plans, there are no age limits or waiting periods.
Some of our plans do have restrictions, like frequency limitations and coinsurance. For these plans, coverage typically varies between diagnostic and preventive, basic, and major treatment.
Some of our plans have deductibles. If a member’s plan has a deductible, they must pay that amount toward covered services before benefits can be applied.
Our risk management system is built to protect our members against fraud, waste, and abuse. For certain codes, supporting documentation is required for clinical review. Because rules and limitations vary between plans, it’s best to check the member’s coverage before an appointment. Level’s Provider Dashboard is free and easy to use, and you can sign up for an account here. If you don’t have a dashboard account, you can check eligibility by contacting Level Support via email at email@example.com, through our contact form, or by calling (855) 400-5705.