All Level plans are PPO plans. Most of our plans provide full (100%) coverage for all medically necessary dental services, up to the plan’s annual maximum, while other plans have coinsurance associated with basic, major, and orthodontic procedures.
Level plans don’t have waiting periods. Members can begin using their benefits as soon as their plan is active.
Some of our plans have deductibles. If a member’s plan has a deductible, they must pay that amount toward covered services before benefits can be applied. Preventive and diagnostic services aren’t subject to the deductible.
Because rules and limitations vary between plans, it’s best to check the member’s coverage before an appointment. Level’s Provider Dashboard is free and easy to use, and you can sign up for an account here. If you don’t have a dashboard account, you can check eligibility by contacting Level Support via email at firstname.lastname@example.org, through our contact form, or by calling (855) 400-5705.
Our risk management system is built to protect our members against fraud, waste, and abuse. Cosmetic procedures require supporting documentation to confirm that procedures are medically necessary and meet Level’s standard of care.