Exclusions

While Level’s dental plans are generous, they don’t cover everything. The following treatments are generally excluded from coverage: 

  • Dental memberships
  • In-office dental discount plans
  • Medications
  • Procedures that qualify for major medical health insurance coverage
  • Oral health products 

While teeth whitening is generally excluded from coverage, it’s covered by some of our plans. You can use Level’s Provider Dashboard to check a member’s plan guidelines before an appointment. If you don’t have a dashboard account, you can check eligibility by contacting Level Support via email at support@level.com, through our contact form, or by calling (855) 400-5705.  

Level’s clinical team reviews select claims to ensure our members are receiving the most clinically appropriate dental care. Unbundled or upcoded procedures will be subject to reprocessing.