While Level’s dental plans are generous, they don’t cover everything. The following treatments are generally excluded from coverage:
- Dental memberships
- In-office dental discount plans
- Procedures that qualify for major medical health insurance coverage
- Oral health products
While teeth whitening is generally excluded from coverage, it’s covered by some of our plans. You can use Level’s Provider Dashboard to check a member’s plan guidelines before an appointment. If you don’t have a dashboard account, you can check eligibility by contacting Level Support via email at firstname.lastname@example.org, through our contact form, or by calling (855) 400-5705.
Level’s clinical team reviews select claims to ensure our members are receiving the most clinically appropriate dental care. Unbundled or upcoded procedures will be subject to reprocessing.