If a member has coverage through another dental plan, be sure to submit an explanation of benefits from that plan along with your claim. Unless we’re notified otherwise, Level will act as primary payer.
Level doesn't require submission to the member's medical plan for extractions, implants, and other standard dental services. Medically related dental procedures, like those performed by an oral surgeon, should be billed to medical first.
If a medical payer provides coverage on one of these procedures, Level may provide secondary coverage with proof of payment (EOB) from the medical payer.