Check eligibility

You can use Level’s Provider Dashboard to review your patients’ plan coverage, treatment history, and remaining balance. You’ll need a member’s date of birth and Level ID, or social security number, to find their benefits. 

If you don’t have an account, you can check eligibility by contacting Level Support via email at, through our contact form, or by calling (855) 400-5705. You’ll be asked to provide your tax identification number (TIN), the treating provider’s name, and your office address, as well as the patient’s name, date of birth, and Level ID or the last four digits of their social security number.